Ground Handling Resource Management training is specifically designed to provide a deep dive into the key areas of Contract Costing, Resource Planning, Staff Rostering, RfPs & Ground Pooling. Training will allow attendees to better manage your staff and resources with live demand and develop into new roster plans so you can maximize your returns! This is key to operating or planning business because you can better argue with customers the cost of your service!  

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IATA Standard Ground Handling Agreement Updates

Service Level Agreements

Contract Costing and Supplier Management

Ground Pooling
Capex investment & recovery
Latest Developments in Ground Handling & GSE
Contracting and Management of the RfP process 

GHA and SLAs are crucial as the ground handling fees are part of the major daily charges an Airline shall bear. With no proper understanding and SGHA well processed with an SLA, it might be difficult for an airline to secure its OPEX and liability as well.

By attending this training, you'll have the opportunity to learn from industry experts and gain the tools and knowledge necessary to optimize your ground handling operations. This deep-dive will analyse resource planning and costing, looking at the busiest week of operation in the year to identify the maximum likely flights & workload to come up with the best resource solution! The program will allow to get an industry update and benchmarking best practice for contracting and management of the RfP process as well as advance understanding of the Resource Management.

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